1. What types of fireworks do you sell?

We offer a wide variety of fireworks, including aerial shells, fountains, sparklers, crackers, rockets, and more. Each product comes with detailed descriptions to help you choose the best one for your needs.

2. Is it legal to purchase fireworks from SK PATAKAWALA?

Fireworks laws vary depending on your location. It is your responsibility to ensure that the purchase, possession, and use of fireworks are legal in your area. We recommend checking your local regulations before placing an order.

3. How do I place an order?

To place an order, browse our website, select the products you wish to purchase, and add them to your cart. Once you are ready, proceed to checkout, where you can enter your shipping and payment information.

4. What payment methods do you accept?

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, etc.)
• Online Payment Platforms (e.g., PayPal, Google Pay)
  Please check our payment options at checkout for the most up-to-date information.

5. How much does shipping cost?

Shipping costs are calculated based on your location, the size of your order, and the shipping method you choose. Shipping fees will be displayed during the checkout process.

6. Do you ship internationally?

Yes, we offer international shipping to select regions. Please note that international customers are responsible for any customs duties, taxes, or import fees required by their country.

7. How long will my order take to arrive?

Delivery times depend on your location and the shipping method selected. Domestic orders typically take 3-7 business days, while international shipping may take 7-14 business days. Please note that holidays and peak seasons may affect delivery times.

8. Can I return or exchange fireworks?

Due to the nature of fireworks, we do not accept returns or exchanges unless the product is defective or damaged upon arrival. If you encounter a defective product, please contact us within 7 days for a replacement or refund.

9. What should I do if I receive a damaged product?

If you receive a damaged or defective product, please reach out to our customer service team with your order details and photos of the damaged item. We will work with you to resolve the issue as quickly as possible.

10. How should I store fireworks safely?

Fireworks should be stored in a cool, dry place, away from direct sunlight, heat, or open flames. Keep them out of reach of children and animals. Always follow local regulations for the safe storage of fireworks.

11. Are there any safety guidelines for using fireworks?

Yes, safety is our top priority! Here are some general safety tips:

• Always follow the instructions on the fireworks packaging.
• Use fireworks outdoors in an open area, away from buildings, vehicles, and trees.
• Keep a bucket of water or a hose nearby in case of emergency.
• Light fireworks one at a time and never relight a “dud” firework.
• Ensure that spectators are at a safe distance from the fireworks display.

12. Can I cancel my order after placing it?

Orders can only be canceled if they have not yet been processed or shipped. Please contact us as soon as possible if you wish to cancel your order, and we will do our best to accommodate your request.

13. Do you offer discounts for bulk purchases?

Yes, we offer discounts on bulk orders. If you are planning a large event or need to purchase in bulk, please contact our customer service team for more details on available discounts.

14. What should I do if I forgot my password?

If you forgot your password, click on the “Forgot Password” link on the login page. You will receive instructions on how to reset your password via email.

15. How can I contact SK PATAKAWALA?

You can contact us via the following methods:

• Email: skpatakawala@gmail.com
• Phone: 9079750018 , 9509543015
• Address: f-1, glorious chamber, bordi ka rasta, kishanpole bazaar,Jaipur, 302002

We are available to assist you with any questions or concerns you may have!