At SK PATAKAWALA, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, purchase our products, or engage with us in any way.

By using our website or services, you agree to the practices described in this Privacy Policy. Please review this policy regularly as we may update it from time to time.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

• Name
• Contact information (email address, phone number, mailing address)
• Payment information (credit/debit card details, billing address)
• Account details (username, password)
• Transaction history and purchase records

b. Non-Personal Information

• Browser type and version
• Device type (mobile, desktop, etc.)
• IP address
• Website usage data (pages visited, time spent, etc.)
• Location data (only if explicitly shared)

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and deliver your firework orders, and communicate with you about your order status.
• Customer Service: To provide assistance, respond to inquiries, and resolve any issues you may have.
• Personalization: To tailor our product recommendations, offers, and promotions based on your interests and previous purchases.
• Marketing Communications: To send newsletters, promotions, or updates on our products and services (you can opt out at any time).
• Improvement of Services: To improve our website, products, and customer experience based on feedback and usage data.
• Legal Requirements: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include:

• Encryption of sensitive data such as payment information.
• Secure servers to store personal data.
• Regular audits and updates to ensure our systems remain secure.

However, please note that no data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your data with third-party service providers who help us operate our business, such as payment processors, delivery services, and marketing platforms.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections or updates to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing emails and other non-essential communications.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics on website usage. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting these sites.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child under 18, we will take steps to delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

SK PATAKAWALA
Email: skpatakawala@gmail.com
Phone: 9079750018 , 9509543015
Address: f-1, glorious chamber, bordi ka rasta, kishanpole bazaar,Jaipur, 302002